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Could Your Business Benefit from Customized Job Training Programs?
Customized upskill/reskill job performance training programs

Overview of what's offered:

  • Customized job performance training programs are developed together with the employer. 

  • Our Online Instructors are experts in their professions.

  • Our Instructors integrate hands-on-training on the job, with essential knowledge skills online to excel training performance. 

  • Learners are tested periodically to reinforce essential jobs performance training.

Our upskill/reskill jobs performance training programs are customized to help employers achieve the essential skills to excel performance goals and profitability.

At Think & Profit Consulting, Our training programs are unique with a hybrid feature, that promote a customized the development of the training program together with the employer, ensuring the training aligns seamlessly with each company's performance goals. This personalized approach allows Think & Profit Consultants to combine consulting expertise with job performance training to excel your company's performance, efficiency, and profitability to new heights.


Ready to Elevate Your Business Performance? Simply contact us: Email or Phone!


Nondiscrimination: Think & Profit Consulting Inc. shall not discriminate against any individual because of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Quality Service: We are committed to providing high-quality Training programs that meet the needs of our employers. Our programs will meet established performance measures to ensure that they effectively contribute to the skill development and employability of participants. We will continuously assess and improve our programs and services to ensure their effectiveness and relevance to the needs of the workforce and labor market. Upskill/Reskill Program: Think & Profit Upskill/Reskill Training Programs offer a unique hybrid feature, allowing employers to co-author the training program, ensuring that it aligns seamlessly with their company's performance goals. The program’s mode is distance learning complemented with the collaboration of hands-on training under the supervision of the sponsoring employer to ensure the training aligns with its performance goals. Workforce Development: Upskill/Reskill Training Programs are intended for Business-to-business engagements between Think & Profit Consulting and sponsoring employers for the professional development performance of their employees. The program is not available to the typical student population. Individuals who engage Think & Profit Consulting for training should be associated with a sponsoring employer for hands-on-training, and oversight of the training activities of the learner. The sponsoring employer is the designated primary party of engagement with Think & Profit Consulting for the upskill/reskill training of their learners. Not a licensed educational entity: Think & Profit Consulting has opted not to be a licensed educational entity. We focus on business-to-business workforce performance development. We do not issue degrees. Instead, upon completion of any of our programs we issue a certificate of completion for the program undertaken.

Program ID: 168234 Certificate of Completion: Business Administration with Concentration in Production Planning & Expediting. Course Overview: The Business Administrator with a Focus on Production Planning and expediting. The course is designed as a hybrid, meaning that participating employers have the option to co-author the course content to include knowledge skills that are relevant to the performance of their company. The course is designed to equip students with the essential skills and knowledge required to excel in administrative and production planning environments. Course Objectives and duration is subject to employer modifications; However, one may expect a comprehensive program covering key areas such as organizational skills, communication skills, leadership skills, problem-solving abilities, time management, attention to detail, customer service, basic cost management, adaptability, teamwork, confidentiality, interpersonal skills, and collaboration. The course aims to prepare learners to be proficient in their job functions. Upon completion of this course, students will be able to: 1.Demonstrate strong organizational and administrative skills effectively handling multiple tasks, schedules, and deadlines in an administrative and production environment. 2.Communicate effectively with staff, clients, and external contacts, conveying information clearly and professionally. 3.Utilize time management techniques to prioritize work effectively and meet deadlines efficiently. 4.Demonstrate effective methods to manage meticulous details in administrative and production functions. 5.Deliver exceptional customer service to clients and visitors, creating a positive impression and maintaining good relationships and customer service. 6.Apply basic financial management principles for budgeting and tracking costs; and providing cost reports to aid in organizational decisioning. 7.Adapt to changing circumstances and work effectively in a dynamic administrative and production environment. 8.Collaborate with team members and stake holders to foster positive work culture. Maintain confidentiality and discretion while handling sensitive information and discussions. 9.Apply project management skills to plan and execute office projects and initiatives. 10.Demonstrate strong interpersonal skills to build rapport and effective working relationships with staff and stakeholders. Assessment Methods and grading policy •Weekly quizzes 40% •Weekly assignments 30% •Weekly written reports 30% •Hands on training with participating employer Required Textbook: Title: tbd: A Comprehensive Guide for Efficient Administrators" Author: tbd Additional Resources: Online articles, case studies, and videos related to office administration. Industry reports and research publications Employer paid Tuition: 315 hours: Estimated 21hrs/week. Program Prerequisites: High School Diploma or equivalent; Computer keyboarding proficiency.

Program ID: 167253 Certificate of Completion: Business Administration with Focus in Sales and Customer Service Course Title: Business Administration with Concentration in Sales and Customer Service: Business Administration/Sales and Customer Service Course Objectives and duration is subject to Instructor/employer modifications; however, one could expect the following learning outcomes: Upon completion of this course, students will possess the skills and competencies required to excel in sales and customer service roles in retail and other sales environments. Graduates will demonstrate key practices and techniques in sales and customer service; Apply effective communication strategies in sales and customer service interactions. Utilize sales techniques and strategies to generate leads and close sales. Understand call center practices and effectively handle customer inquiries and issues. Apply eCommerce and social media sales strategies in a business context. Understand product branding and its impact on sales and customer loyalty. Demonstrate ethical behavior and professionalism in the workplace. Adapt to current sales and customer service trends and technologies. Prepared to excel in positions involving retail sales, territory sales, insurance sales, business development, and customer service. Assessment Methods: •Weekly quizzes and assignments •Weekly written report no more than 550 words. •Role-playing •Final examination- is the culmination of weekly written reports. Grading Policy: Quizzes and Assignments: 40% Projects and Presentations: 30% Final Examination: 30% Required Textbook: Title: "Sales and Customer Service: Concepts, Techniques, and Strategies" Author: Robert W. Lucas Publisher: McGraw-Hill Education Additional Resources: Online articles, case studies, and videos related to sales and customer service. Industry reports and research publications Employer paid Tuition: $ Prerequisites: High School Diploma or Its Equivalent, computer keyboarding proficiency. Note: The syllabus is subject to change at the discretion of the instructor. Students will be notified of any changes in advance.

Program ID: 167525-521899 | Certificate of Completion: Business Administration with Focus on Sales Course Title: Business Administration with Focus on Sales Course Objectives and duration is subject to employer/instructor modifications; However, you could expect the following learning outcomes: By the end of this course, students will be able to: •Understand the fundamental concepts and principles of business administration. •Apply marketing strategies and techniques to promote sale of products and services. •Conduct market research to gather and analyze relevant data. •Demonstrate effective sales techniques and strategies. •Utilize business math concepts to make informed financial decisions. •Effectively support sales and marketing functions through administrative tasks. •Develop problem-solving and critical thinking skills within a marketing and sales context. Prerequisites: High School Diploma or equivalent; Computer keyboard proficiency Assessment Methods: Weekly quizzes and assignments. Weekly written assignments count toward grade; Job exposure for experience; All written assignments make up final examination. Grading Policy: •Quizzes and Assignments: 40% •Final written assignments - exams: 35% •Work exposure experience assessment: 25% Required Textbook: Title: "Principles of Marketing" Author: Philip Kotler, Gary Armstrong Publisher: Pearson Additional Resources: •Online articles, case studies, and videos related to marketing and sales. •Industry reports and market research publications Employer paid Tuition: Note: The syllabus is subject to change at the discretion of the instructor.

Program ID: 434131 - Loan Interviewer -Certificate of Completion: Course Overview: The Loan Interviewer Certification Course is a hybrid course, which means that when applicable, a participating employer may co-author the course material to include knowledge skills that are relevant to the employer’s business. it is designed to provide students with a straight path to excel in their new role. The course is designed to equip individuals with the necessary skills and knowledge to become proficient loan interviewers in financial institutions such as banks, credit unions, and lending agencies. Participants will learn essential concepts, communication techniques, and best practices to conduct effective loan interviews, assess borrower eligibility, and mitigate risks. The course aims to provide a comprehensive understanding of the loan application process and regulatory compliance, enabling participants to excel in their roles as loan interviewers. Course Prerequisites: High School Diploma or Its Equivalent, computer keyboarding proficiency. Week 1: Introduction to Loan Interviewing •Understanding the Role of a Loan Interviewer •Overview of the Loan Application Process •Types of Loans: Consumer, Mortgage, Business, etc. •Ethical Considerations in Loan Interviewing Week 2: Communication and Interpersonal Skills •Effective Communication Techniques •Active Listening and Questioning Skills •Building Rapport with Loan Applicants •Dealing with Difficult Customers Week 3: Loan Products and Eligibility Criteria •Exploring Various Loan Products •Determining Borrower Eligibility •Income Verification and Debt-to-Income (DTI) Ratio •Credit History Assessment and Credit Scores Week 4: Regulatory Compliance •Understanding Relevant Laws and Regulations •Fair Lending Practices •Anti-Money Laundering (AML) Compliance •The Role of Loan Interviewers in Compliance Week 5: Loan Application Process •Collecting Required Documentation •Completing Loan Application Forms •Explaining Terms and Conditions to Borrowers •Submission and Follow-up Procedures Week 6: Financial Analysis •Basics of Financial Statements (Income Statement, Balance Sheet, Cash Flow) •Analyzing Financial Information of Loan Applicants •Evaluating Collateral and Its Role in Loan Approval Week 7: Risk Assessment and Mitigation •Identifying and Mitigating Loan Risks •Assessing Repayment Capacity •Understanding Loan-to-Value (LTV) Ratio •Assessing Business Viability (for Business Loans) Week 8: Handling Special Cases •Government-Backed Loans (e.g., FHA, VA, SBA) •Loan Restructuring and Workouts •Dealing with Fraudulent Applications Week 9: Soft Skills Development •Time Management for Loan Interviewers •Negotiation Skills •Conflict Resolution •Stress Management Week 10: Write final report. Awarding of Loan Interviewer Certification Please note that this syllabus is a standard course outline and may be tailored to meet specific institutional requirements and regulations. Practical exercises, case studies, and guest lectures from industry professionals may be incorporated to enhance your learning experience. Additionally, hands-on training with loan processing software and tools used in the industry may enhance learning experience if a participating employer is involved. Tuition Cost and Duration: •Tuition: $ •Course length: 30 hours/week 10 weeks •Availability: Full/Part Time: Distance Learning Note: The syllabus is subject to change at the discretion of the instructor. Students will be notified of any changes in advance.

Program ID: 10200 Course Title: First-Time Home Buyer / Home ownership Course - Certificate of Completion Course Overview: This First-Time Home Buyer Course is designed to provide essential knowledge and guidance to individuals who are considering purchasing their first home. The course aims to equip participants with the necessary tools, understanding, and confidence to navigate the complex process of buying a home successfully. Whether you are a young professional, a newlywed couple, or anyone looking to make their first foray into homeownership, this course will empower you with practical insights and valuable tips. Course Duration: 8 weeks or less; Study online at your own pace. Learning Objectives: By the end of the course, participants should be able to: •Understand the key steps involved in the home buying process. •Evaluate their financial readiness for homeownership and create a budget. •Determine the type of home that best suits their needs and preferences. •Comprehend the various types of mortgages and financing options available. •Identify potential risks and avoid common pitfalls in the home buying journey. •Navigate the real estate market with confidence and make informed decisions. •Recognize the importance of inspections, appraisals, and legal considerations. •Negotiate effectively with real estate agents and sellers. •Comprehend the paperwork and legal documentation involved in the purchase process. •Develop a personalized action plan for their home buying journey. Course Outline: Week 1: Introduction to Homeownership •Understanding the advantages and responsibilities of owning a home. •Assessing personal readiness for buying a home. •Exploring the current housing market trends and factors to consider. Week 2: Financial Preparation for Homeownership •Evaluating personal finances and establishing a budget. •Building and improving credit scores. •Saving for a down payment and other associated costs. Week 3: Types of Homes and Housing Options •Identifying different types of homes (e.g., single-family, condos, townhouses). •Weighing the pros and cons of each housing option. •Understanding homeowners’ associations (HOAs) and their impact. Week 4: Mortgage and Financing Options •Exploring various mortgage types and interest rates. •Learning about government-backed loan programs. •Understanding the pre-approval process and its significance. Week 5: The Home Buying Process •Step-by-step guide to purchasing a home. •The role of real estate agents and understanding agency relationships. •Making offers and negotiating effectively. Week 6: Inspections, Appraisals, and Legal Considerations •Importance of home inspections and how to interpret their results. •Understanding property appraisals and their role in the mortgage process. •Reviewing legal documents and contracts. Week 7: Avoiding Common Home Buying Mistakes •Identifying potential risks and how to avoid them. •Handling unexpected issues that may arise during the process. •Learning from real-life case studies and examples. Week 8: Finalizing the Purchase •Understanding the closing process and associated costs. •Reviewing final documents and contracts. •Planning for the move and settling into your new home. Course Delivery: The First-Time Home Buyer Course will be delivered through a combination of online resources, including quizzes, case study illustrations, video illustrations, questions, and answers from Industry experts. Industry experts include real estate agents, mortgage brokers, and home inspectors. Assessment: Participants will be assessed through quizzes, assignments, and a final project that involves creating a personalized home buying action plan. Note: This syllabus is a general outline and may be adjusted based on the specific needs and requirements of the participants and the current real estate market conditions.

Program ID: Title: Self-Enrichment Coaching - Certificate of Completion: Course Overview: The Self-Enrichment Coaching course aims to empower individuals to develop their personal and professional lives through self-awareness, goal setting, and skill-building. This comprehensive syllabus covers various aspects of personal development, including self-discovery, confidence building, time management, communication skills, and stress management. Participants will engage in practical exercises, discussions, and one-on-one coaching sessions to enhance their self-awareness, identify strengths and weaknesses, set meaningful goals, and create actionable plans to achieve personal growth and enrichment. Course Objectives: Foster self-awareness and understanding of one's strengths, values, and aspirations. Develop effective goal-setting techniques and strategies for personal growth. Enhance confidence and self-esteem to overcome challenges and embrace opportunities. Improve time management skills to maximize productivity and work-life balance. Cultivate effective communication and interpersonal skills for better relationships. Develop stress management and resilience techniques to cope with life's pressures. Encourage continuous learning and self-improvement. Course Duration: 8 weeks (16 sessions) Session-wise Syllabus: Week 1: Introduction to Self-Enrichment Understanding the importance of self-enrichment in personal and professional life. Assessing current strengths, weaknesses, and areas for improvement. Setting personal goals and expectations for the course. Week 2: Self-Awareness and Mindfulness Techniques for self-reflection and gaining deeper insights into oneself. Introduction to mindfulness practices for increased focus and emotional well-being. Week 3: Building Confidence and Self-Esteem Recognizing and overcoming self-doubt and limiting beliefs. Practical exercises to boost confidence and develop a positive self-image. Week 4: Effective Goal Setting Creating SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. Developing action plans to achieve set objectives. Week 5: Time Management and Productivity Identifying time wasters and improving time management skills. Prioritization techniques for increased productivity and work-life balance. Week 6: Communication Skills and Emotional Intelligence Enhancing verbal and non-verbal communication skills. Understanding emotional intelligence and its impact on relationships. Week 7: Stress Management and Resilience Techniques for managing stress and building resilience. Coping mechanisms for handling life's challenges and setbacks. Week 8: Continuation of Personal Growth Reviewing progress and accomplishments throughout the course. Creating a personal development plan for ongoing growth beyond the course. Coaching Sessions: In addition to the weekly sessions, participants will have two one-on-one coaching sessions with the instructor during the course. These personalized sessions will allow participants to discuss individual challenges, receive targeted feedback, and develop tailored strategies for personal growth. Course Materials: Participants will receive a comprehensive course workbook containing exercises, resources, and additional reading materials to support their learning journey. Assessment and Certification: Participants will be evaluated based on their engagement in class activities, completion of assignments, and progress throughout the course. Upon successful completion, participants will receive a certificate of completion in Self-Enrichment Coaching. Note: This syllabus is a general outline and may be adapted and customized based on the specific needs and preferences of the participants. The course instructor will have the flexibility to introduce additional topics or activities as deemed appropriate to ensure an enriching learning experience for all.

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